Get your Customer
Get Your Customer is a highly experiential learning program, following adult learning principles of giving concrete experience to audience for self-realization and thereby enabling greater learning retention to meet business objectives.
The highly interactive 1-day program is designed to help participants build the essential skills needed to uncover customer needs and engage in value-driven, customer-focused, consultative sales conversations.
With the ultimate goal of enabling them to secure more sales and higher margins, while shortening sales cycles and reducing objections, it covers key areas including:
- 1. The psychology of customer needs and decision-making
- 2. Influencing all members of a decision-making team
- 3. Using key behaviours in verbal interactions with clients
- 4. Producing increase in sales revenue
- 5. Enhancing customer satisfaction and loyalty
Combining trainer inputs with role plays and practical exercises, the course will encourage participants to review their selling behaviours, and develop an action plan for the future.To know more call us @9748745081